--- title: Set up a custom email address for your program description: If you wish to use a custom email address for your automated program communication in Evalato, you need to add and validate its domain first. --- [Skip to content](https://hub.evalato.com/help/set-up-a-custom-email-address-for-your-program#main-content) [![Evalato-Logo-FullColor-MAIN](https://hub.evalato.com/hs-fs/hubfs/Evalato-Logo-FullColor-MAIN.png?width=160&height=49&name=Evalato-Logo-FullColor-MAIN.png)](https://evalato.com/) Open main navigation Close main navigation - [Contact us](mailto:hello@evalato.com) [Contact us](mailto:hello@evalato.com) How can we help you? - There are no suggestions because the search field is empty. 1. [Evalato Help Docs](https://hub.evalato.com/help?hsLang=en) 2. [Response emails, automated messages & wording](https://hub.evalato.com/help/response-emails-automated-messages-wording?hsLang=en) # Set up a custom email address for your program ## Organization menu \> Email addresses If you wish to use a custom email address for your automated program communication, you need to add and validate its domain first. You can then add one or more addresses that belong to that domain to use for all outgoing communication for your program. Note that each email address will have to be verified individually as well. Note that **your email address domain is different from your program’s domain** which you can set up from Website \> Branding \> Domain.  To start, click on the organization’s name on the main menu, then go to **Organization menu \> Email addresses** and press **Set-up new domain**. Enter the domain of the email address/es you wish to use. Once you enter the domain name, the system will provide you with the information you need to configure the DNS records for each of the domains you use as part of your sender addresses. This allows the system to validate the domain, so you can then add email addresses associated with it. Press **Verify records** to check if the domain has been validated yet - please keep in mind that the validation usually takes less than 20 minutes, but in some cases might take up to 48 hours. IMPORTANT: If domain validation takes more than 48 hours, you have to delete it and start over.  Once validated, you can add an email from that domain and check your inbox to verify it. Validated emails can be used as the “Send” email in the **Emails** section for automated email communication through the system, as set from **Emails \> Send options**. 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