FAQs
Find answers to frequently asked questions about Evalato's features and functionalities.
General
- What is the difference between registration and application?
- How do I extend the deadline/s for my program?
- Can I make edits after my program goes live?
- What's the difference between category price and Default price?
- Can I change the language of the program?
- Do you offer discounts for charity or non-profit organizations?
- How long does it usually take customer support to respond?
- Would I lose data if I upgrade to a higher plan?
- What happens to the program after the expiration date?
- What gets copied when I duplicate/clone a program?
- How do I change the name of the program?
- Which languages does Evalato support for my programs?
- How do I copy / duplicate a program (clone)?
Evaluation, judges, voting, results
Registrations
- Can I change the visual style of the registration form?
- How do I turn on/off program registrations and application submissions?
- How do I delete/cancel a registration?
- Can a program registrant recover their log-in link / forgotten password?
- Can I change the wording on the registration form?
Data analytics, tracking, and integrations
Pricing, payments, and billing
Website, public pages, applicant, and judging portals
Applications
- How do I assign an application form to more than one category?
- Can I limit how many applications a person can register?
- What are application tags?
- Can I make certain application form fields hidden?
- Can applicants see the status of their applications?
- How do I delete/cancel an application?
- Can people make changes to their applications after they've been submitted?
- What does the "Use as application name" option do?
- How do I change the application name settings?
- How do I cancel an application or revert a canceled application?
- What does the "Data access" setting on the application form do?
- Can submitted applications get approved automatically?
- How do I approve/reject submitted applications?
- Can I limit the number of applications that a person can submit?
- How do I delete a category?
- What is a "Visible" application tag?
- Can I change the category of an application?