Using merge fields in Automatic emails

Merge fields are used in your automatic emails to personalize the communication with your customers

When an automatic email is sent, every merge field is automatically replaced with the recipient’s corresponding data. For example, the system will replace the [first_name] merge field with the registrant’s first name.

So if you enter in your automatic email this:

“Thank you for registering, [first_name]!”

John, who just registered for your program will see this:

“Thank you for registering, John!”

Merge fields

  • [program_name] – replaced with the name of the program.

  • [organization_name] – replaced with the name of the organization that the program belongs to

  • [prefix] – replaced with the corresponding data of the registrant if provided by them during registration

  • [first_name] – replaced with the corresponding data of the registrant as provided by them during registration

  • [last_name] – replaced with the corresponding data of the registrant as provided by them during registration

  • [full_name] – replaced with the corresponding data of the registrant as provided by them during registration

  • [submission_name] – replaced with the name of the submission as provided by the person making the submission

  • [round_name] – replaced with the name of the round the application has been shortlisted for

  • [tag_name] - replaced with the name of the tag the application has been tagged with

  • [email] – replaced with the email of the registrant as provided by them during registration

  • [registration_link] – replaced with the unique link that registrants can use to access their associated profile

  • [jury_link] – replaced with the unique link with the respective judge’s credentials

IMPORTANT: For every automatic email type, you get a list of applicable merge fields, relevant to the specific type of email, on the right of the email body field.