Evalato Help Docs

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Evalato Help Docs

FAQ

FAQ

Find answers to frequently asked questions about Evalato's features and functionalities.

General

What is the difference between registration and application?

How do I extend the deadline/s for my program?

Can I make edits after my program goes live?

What's the difference between category price and Default price?

Can I change the language of the program?

Do you offer discounts for charity or non-profit organizations?

How long does it usually take customer support to respond?

Would I lose data if I upgrade to a higher plan?

What happens to the program after the expiration date?

What gets copied when I duplicate/clone a program?

How do I change the name of the program?

Which languages does Evalato support for my programs?

How do I copy / duplicate a program (clone)?

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Registrations

Can I change the visual style of the registration form?

How do I turn on/off program registrations and application submissions?

How do I delete/cancel a registration?

Can a program registrant recover their log-in link / forgotten password?

Can I change the wording on the registration form?

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Applications

How do I assign an application form to more than one category?

Can I limit how many applications a person can register?

What are application tags?

Can I make certain application form fields hidden?

Can applicants see the status of their applications?

How do I delete/cancel an application?

Can people make changes to their applications after they've been submitted?

What does the "Use as application name" option do?

How do I change the application name settings?

How do I cancel an application or revert a canceled application?

What does the "Data access" setting on the application form do?

Can submitted applications get approved automatically?

How do I approve/reject submitted applications?

Can I limit the number of applications that a person can submit?

How do I delete a category?

What is a "Visible" application tag?

Can I change the category of an application?

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Evaluation, judges, voting, results

What does Score normalization do?

How do criteria weights work?

Pricing, payments, and billing

How do I issue a customer refund?

Can I charge a tax like VAT through Evalato?

Emails, automated messages, and wording

Can I send emails from my own address?

Website, public pages, applicant, and judging portals

How do I set my own domain for use with Evalato?

Data analytics, tracking, and integrations

Can I enable ecommerce tracking for Google Analytics?